Accessibility
Accessibility Statement.
Empire Papier Peint is committed to providing a welcoming experience for all clients, including people with disabilities.
Effective date: [Insert date]
Business name: [Insert legal business name for Empire Papier Peint]
Our commitment
We want our showroom, communications, and website to be as accessible and usable as reasonably possible for homeowners, designers, trade professionals, commercial clients, and visitors.
Accessibility is an ongoing process. We will continue working to improve usability, clarity, navigation, and access to information across our website and customer service channels.
Website accessibility
Empire aims to make its website easier to perceive, understand, navigate, and use. Where practical, we work toward recognized accessibility practices, including clear page structure, readable text, meaningful links, keyboard-friendly navigation, alternative text for important images, sufficient colour contrast, and forms that can be understood by assistive technologies.
| Area | Accessibility goal |
|---|---|
| Navigation | Menus, links, and page structure should be clear and consistent. |
| Content | Text should be readable, organized, and understandable. |
| Images | Important images should include meaningful alternative text where practical. |
| Forms | Contact and inquiry forms should be labelled and usable. |
| Support | Clients should be able to contact Empire if they need help accessing information. |
Showroom and service assistance
If you need assistance visiting the showroom, reviewing product information, understanding samples, placing an order, or communicating with Empire, please contact us before or during your visit. Our team will make reasonable efforts to provide support in a way that respects your dignity, independence, and needs.
Third-party content and suppliers
Empire's website may include links to third-party websites, supplier catalogues, embedded tools, maps, social media pages, or external platforms. We do not control the accessibility of third-party content, but we encourage clients to contact us if they need assistance accessing product or service information.
Feedback and requests for help
If you experience difficulty using Empire's website or accessing information, please contact us. When possible, include the page URL, the problem encountered, the assistive technology or browser used, and your preferred contact method. We will review the request and respond as reasonably as possible.
| Accessibility contact | Information |
|---|---|
| Business | Empire Papier Peint |
| Address | 3455 Avenue du Parc, Montréal, QC H2X 2H6 |
| Phone | (514) 849-1297 |
| empirewallpaper@gmail.com |
Ongoing improvement
Empire may update this Accessibility Statement as our website, services, and accessibility practices evolve. We welcome feedback that helps us improve the client experience.