Privacy Policy.

Effective date: August 6, 2026

Business name: Empire Papier Peint - 3295974 CANADA INC.

Privacy contact: Pina Mancuso

Email: empirewallpaper@gmail.com

Phone: (514) 849-1297

Editorial note: This draft is practical website copy and should be reviewed by Empire's legal counsel or privacy advisor before publication. Québec private-sector privacy law requires businesses to publish clear information about their personal-information governance practices.

This Privacy Policy explains how we may collect, use, disclose, protect, and retain personal information when you visit our website, contact our showroom, request product information, place an order, subscribe to communications, or work with us on a residential, trade, or commercial project.

The personal information we collect depends on how you interact with Empire. We aim to collect only the information reasonably necessary for the purposes identified at or before collection.

Empire may use personal information to respond to inquiries, provide quotes, process orders, coordinate pickup or delivery, assist with product selection, manage trade or commercial projects, schedule consultations, provide customer service, handle returns or claims, maintain business records, improve our website, prevent fraud, and comply with legal obligations.

We may also use contact information to send updates, product information, or promotional communications where permitted by law. You may unsubscribe from promotional emails at any time, although we may still contact you about active orders, quotes, account matters, or service issues.

We collect, use, and disclose personal information with consent, unless the law allows or requires otherwise. Consent may be express or implied depending on the context. For example, when you provide your contact information to request a quote or delivery, we understand that you consent to our use of that information for that purpose.

Our website may use cookies, analytics tools, pixels, or similar technologies to understand website performance, improve user experience, remember preferences, and measure marketing effectiveness. You can adjust your browser settings to refuse or delete cookies, although some website features may not function as intended.

Empire does not sell personal information. We may share information with service providers, suppliers, delivery carriers, payment processors, website hosts, technology providers, installers, consultants, professional advisors, or other parties when necessary to provide services, complete orders, manage projects, protect our rights, or comply with legal obligations.

Some service providers may process or store information outside Québec or Canada. When information is transferred or accessed outside your jurisdiction, it may be subject to the laws of that jurisdiction.

Empire uses reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information. No method of transmission or storage is completely secure, but we take reasonable steps to protect personal information against unauthorized access, use, disclosure, loss, or theft.

We retain personal information only as long as reasonably necessary for the purposes for which it was collected, to provide services, to maintain business records, to resolve disputes, or to comply with legal, accounting, tax, warranty, supplier, or insurance requirements.

Individuals may request access to their personal information, ask for corrections, withdraw consent where applicable, or ask questions about Empire's privacy practices. To make a privacy request, contact Empire using the details below. We may need to verify your identity before responding.

Empire's website and services are intended for adults, homeowners, trade professionals, and commercial clients. We do not knowingly collect personal information from children without appropriate consent.

Empire may update this Privacy Policy from time to time to reflect changes in our practices, website, services, or legal obligations. The updated version will be posted on this page with a revised effective date.