Question 1

Dois-je prendre rendez-vous pour visiter la salle de montre?

Accepted Answer

Walk-in visits are welcome during business hours, but appointments are recommended for larger projects, trade consultations, commercial spécifications, or clients who need extended one-on-one support. Calling ahead helps the team prepare the right catalogues, échantillons, and product direction for your project.

Question 2

Que dois-je apporter lorsque je magasine du papier peint?

Accepted Answer

The most useful items are pièce measurements, wall photos, inspiration images, paint colours, fabric échantillons, floor finishes, cabinet colours, and any architectural drawings or elevations disponible(s). If you are working with a designer, contractor, or installer, bring their notes as well.

Question 3

Empire peut-il m'aider à calculer la quantité de papier peint dont j'ai besoin?

Accepted Answer

Yes. Empire can help Estimer papier peint quantities based on wall dimensions, Format du rouleau, Raccord du motif, matching type, doors, windows, and installation conditions. Final quantities should always be reviewed before purchase, especially for murales, specialty Matières, and high-repeat patterns.

Question 4

Le papier peint peut-il être utilisé dans les salles de bain ou les cuisines?

Accepted Answer

Many modern papier peint can be used in powder rooms, bathrooms, kitchens, and Autre active spaces, but suitability depends on ventilation, wall preparation, product matière, adhesive, moisture exposure, and cleaning needs.

Question 5

Empire vend-il de la peinture Benjamin Moore?

Accepted Answer

Yes. Empire is listed by Benjamin Moore as an authorized retailer and offers in-store decorator service. Clients can coordinate paint selections with papier peint, murales, trim, furniture, and window treatments in one design process.

Question 6

Où se situe Empire?

Accepted Answer

Empire Papier Peint is located at 3455 Avenue du Parc, Montréal, QC H2X 2H6. The salle d'exposition can be reached by phone at (514) 849-1297 or by email at empirewallpaper@gmail.com.

Question 7

Qui se qualifie comme acheteur Pro?

Accepted Answer

Working designers, contractors, architects, developers, decorators, procurement teams, and specification-driven buyers. We verify against a website, portfolio, business registration, or active project.

Question 8

Dans quels délais aurai-je une réponse?

Accepted Answer

A specification associate responds to every commercial brief within two business days. Urgent hospitality and multi-unit projects are flagged and routed same-day where possible.

Question 9

Soutenez-vous les projets hors province?

Accepted Answer

Yes. We coordinate échantillons, quoting, and delivery across Canada. Lead times and freight are included in your preliminary quote.

Question 10

Pouvez-vous égaler un devis concurrentiel ou une spécification?

Accepted Answer

Send the line items, quantities, and target install date. We'll source the same SKU when possible or recommend a like-for-like alternative with documented finish and performance specs.

Question 11

What is the best way to prepare walls before installing papier peint?

Accepted Answer

The best way to prepare walls for papier peint is to make sure the surface is clean, dry, smooth, sealed, and structurally sound. Remove dust, grease, loose paint, old adhesive, nails, and wall plates before installation. Holes, cracks, dents, and heavy texture should be repaired and sanded smooth because papier peint will not hide major wall imperfections. For best results, walls should be primed with a papier peint primer or papier peint primer before hanging the paper. Primer is especially important on new drywall, freshly plastered walls, repaired areas, glossy paint, dark paint colors, and porous surfaces. A properly primed wall helps papier peint adhere evenly, allows easier adjustment during installation, and makes future removal cleaner.

Question 12

Do I need to prime my walls before papier peint installation?

Accepted Answer

Yes, in most cases you should prime your walls before installing papier peint. Papier peint primer creates a stable surface between the wall and the adhesive. It helps prevent paste from soaking too quickly into drywall or plaster, reduces the risk of bubbling, and gives the installer more time to position each strip accurately. Skipping primer can cause problems such as poor adhesion, visible seams, staining, difficult removal, or damaged drywall when the papier peint is eventually taken down. If you want a professional papier peint finish, papier peint primer is one of the most important preparation steps.

Question 13

Can papier peint be installed over painted walls?

Accepted Answer

Papier peint can usually be installed over painted walls if the paint is fully cured, firmly bonded, clean, and not peeling. Glossy paint should be lightly sanded or deglossed, then primed with a suitable papier peint primer. Matte or eggshell paint may still need primer, especially if the wall is porous, recently painted, dark in couleur, or uneven in finish. Do not install papier peint over flaking paint, damp paint, dusty paint, or paint that has not fully cured. If the paint lifts when tape is applied and removed, the surface is not ready for papier peint.

Question 14

Can papier peint be installed over textured walls?

Accepted Answer

Papier peint should not be installed directly over heavily textured walls. Texture can show through the papier peint, weaken adhesion, create air pockets, and make seams more visible. Light orange-peel texture may sometimes be corrected with lining paper or professional preparation, but heavy knockdown, popcorn, sand texture, or plaster texture usually needs to be skim-coated and sanded smooth first. For the cleanest result, the wall should feel smooth to the hand before installation. If you are installing a thin paper, metallic papier peint, silk papier peint, grasscloth, or murale, surface preparation becomes even more important because those Matières can reveal wall irregularities.

Question 15

How do I know how much papier peint to commande?

Accepted Answer

To calculate how much papier peint you need, measure the height and Largeur of each wall, then add them together to determine the total wall area. However, papier peint is not ordered by square footage alone. You must also account for Largeur du rouleau, Longueur du rouleau, Raccord du motif, Type de raccord, doors, windows, waste, and whether the papier peint is sold as a single roll, double roll, panel set, or murale. As a professional rule, always commande extra papier peint from the same production batch or dye lot. Extra matière helps cover Type de raccording, trimming, mistakes, future repairs, and couleur variation between batches. For large repeats, murales, staircases, angled ceilings, and complex rooms, consult a professional before ordering.

Question 16

What tools do I need to install papier peint?

Accepted Answer

Common papier peint installation tools include a tape measure, level or laser level, pencil, smoothing brush or plastic smoAutre, seam roller, sharp utility knife, snap-off blades, straightedge, sponge, bucket, paste brush or roller, tray, ladder, drop cloth, and clean cloths. Depending on the papier peint type, you may also need papier peint paste, a pasting table, primer, lining paper, or a specialty adhesive. Sharp blades are essential. Dull blades can tear papier peint, especially around ceilings, baseboards, windows, outlets, and corners. Professional installers change blades frequently to create clean cuts.

Question 17

What is the difference between encollage du mur and paste-the-paper papier peint?

Accepted Answer

encollage du mur papier peint means adhesive is applied directly to the wall, and the dry papier peint is then placed onto the pasted surface. This is common with many non-woven wallpapers and is popular because it is generally cleaner and easier to handle. Paste-the-paper papier peint means adhesive is applied to the back of the papier peint before it is hung. Traditional paper wallpapers often require booking, which means folding the pasted paper back onto itself for a short time so the adhesive can activate and the paper can relax before installation. Always follow the manufacturer's instructions for the specific papier peint you purchased. Using the wrong installation method can cause shrinking, seam gaps, bubbles, staining, or poor adhesion.

Question 18

What is peel-and-stick papier peint, and is it easier to install?

Accepted Answer

Peel-and-stick papier peint has a self-adhesive backing, so it does not require traditional papier peint paste. It can be a good option for renters, temporary decorating, small accent walls, closets, dorm rooms, and low-commitment design updates. However, peel-and-stick papier peint still requires careful wall preparation, accurate measuring, slow alignment, and a smooth surface. Peel-and-stick papier peint is not always the easiest option for large walls or complex patterns because repositioning large panels can be challenging. It may also perform differently depending on wall texture, paint finish, humidity, temperature, and surface cleanliness.

Question 19

How do I start the first strip of papier peint straight?

Accepted Answer

Do not rely on the corner of the pièce as your starting line because many walls and corners are not perfectly straight. Instead, use a level or laser level to draw a vertical plumb line. Align the first strip of papier peint to that line, leaving a small amount of extra paper at the ceiling and baseboard for trimming. The first strip determines the alignment of the entire wall. If the first piece is crooked, every following strip can become progressively more misaligned. This is especially important for stripes, geometrics, panels, murales, and large-scale patterns.

Question 20

What does papier peint Raccord du motif mean?

Accepted Answer

Papier peint Raccord du motif is the vertical distance before the design repeats itself. A small repeat creates less waste, while a large repeat requires more matière because each strip must be cut so the design lines up correctly. Raccord du motif is especially important for florals, botanicals, chinoiserie, damask, toile, geometric designs, and scenic wallpapers. When ordering papier peint, the Raccord du motif affects how many rolls are needed. A pièce with a large-scale papier peint may require more rolls than the same pièce using a plain texture or small print.

Question 21

What is the difference between straight match, drop match, and random match papier peint?

Accepted Answer

A straight match means the motif lines up horizontally from one strip to the next. A drop match means the motif shifts down on the next strip, often creating more waste but producing a more complex design flow. A random match means the motif does not need to be aligned, which is common with some textures, grasscloths, and abstract designs. Understanding the Type de raccord before cutting papier peint is critical. Cutting too many strips without checking the match can waste matière and make the installation impossible to complete correctly.

Question 22

How do I install papier peint around corners?

Accepted Answer

Corners should be handled carefully because most corners are not perfectly square. The professional method is usually to wrap a small amount of papier peint around the corner, then overlap or continue with the next strip using a new plumb line on the adjacent wall. This prevents the motif from drifting and helps the papier peint sit properly. Do not force a full-Largeur strip around an uneven corner. It can cause wrinkles, pulling, misalignment, or lifting seams. For bold patterns and murales, corners require extra planning before installation begins.

Question 23

How do I install papier peint around outlets and switches?

Accepted Answer

Before working around outlets and switches, turn off power to the area when appropriate and remove the cover plates. Hang the papier peint over the opening, then carefully cut an X or small opening over the box and trim the excess with a sharp blade. The cover plate should hide the edges once reinstalled. Never cut too far outside the cover plate area. Always work slowly, keep hands and tools dry, and follow proper electrical safety practices.

Question 24

How do I prevent papier peint bubbles?

Accepted Answer

Papier peint bubbles are often caused by poor wall preparation, insufficient paste, trapped air, incorrect booking time, overly porous walls, or rushing the smoothing process. To prevent bubbles, prime the wall, apply adhesive evenly, follow the correct installation method, and smooth each strip from the center outward. Small bubbles may disappear as the papier peint dries, depending on the matière. Persistent bubbles can sometimes be corrected with a small amount of adhesive, but large or repeated bubbling usually indicates a preparation or installation issue.

Question 25

Why are my papier peint seams showing?

Accepted Answer

Papier peint seams may show because the strips were not aligned properly, the wall was not primed, the papier peint shrank after installation, too much paste was wiped from the edges, the edges dried too quickly, or the papier peint was overworked with a seam roller. Seams can also appear more visible with dark wallpapers, metallic finishes, grasscloth, and textured papier peint. To reduce visible seams, use the correct adhesive, avoid stretching the papier peint, keep edges properly pasted, and install under good lighting. Some natural papier peint, especially grasscloth, are designed to show subtle paneling and shading; this is part of their natural character rather than a defect.

Question 26

Can papier peint be installed in a bathroom?

Accepted Answer

Papier peint can be installed in many bathrooms, especially powder rooms and well-ventilated bathrooms. The best results come from proper wall preparation, good ventilation, and choosing a papier peint suitable for the pièce conditions. Vinyl, washable, and some non-woven wallpapers may be better choices for moisture-prone spaces than delicate papers or natural fibers. Avoid installing papier peint directly inside showers, on constantly wet walls, or in bathrooms with poor ventilation. For full bathrooms, confirm that the papier peint and adhesive are appropriate for humidity before installation.

Question 27

Can papier peint be installed in a kitchen?

Accepted Answer

Yes, papier peint can be installed in kitchens, especially in breakfast areas, dining nooks, pantry walls, open shelving areas, and spaces away from direct water or grease. For busy kitchens, choose durable, washable, or vinyl papier peint when appropriate. Behind a sink or range, papier peint may need additional protection, such as a glass panel or washable surface treatment. Kitchen papier peint works best when the design complements cabinetry, counters, backsplash, hardware, and flooring. Always consider cleanability before choosing delicate papier peint for high-use areas.

Question 28

Is grasscloth papier peint installed the same way as regular papier peint?

Accepted Answer

Grasscloth papier peint requires special care and is usually best installed by an experienced professional. Because it is made from natural fibers, it can have couleur variation, paneling, shading, and texture differences from strip to strip. These variations are part of the beauty of grasscloth. Grasscloth is often more delicate than standard papier peint and can stain if adhesive gets on the face of the matière. It also requires careful handling, proper adhesive, clean hands, and precise planning. It is not typically recommended for wet areas or rooms where heavy cleaning is required.

Question 29

How long does papier peint take to dry after installation?

Accepted Answer

Papier peint drying time depends on the matière, adhesive, wall surface, pièce temperature, humidity, and ventilation. Many wallpapers need at least 24 hours to begin drying properly, while some installations may take longer. During drying, avoid excessive heat, strong drafts, and high humidity because these conditions can affect adhesion and seams. Do not judge the final appearance too early. Some bubbles, moisture marks, or slight unevenness may settle as the papier peint dries.

Question 30

Can I install papier peint myself, or should I hire a professional?

Accepted Answer

You can install some papier peint yourself if the wall is simple, the papier peint is forgiving, and you are patient with measuring, cutting, alignment, and smoothing. Peel-and-stick papier peint, small accent walls, and random-match textures may be more beginner-friendly. You should strongly consider hiring a professional for expensive papier peint, grasscloth, silk, metallics, murales, staircases, high ceilings, powder rooms with many cuts, large Raccord du motifs, dark colors, and complex architectural spaces. Professional installation protects your investment and usually produces a cleaner, longer-lasting result.

Question 31

What are the most common papier peint installation mistakes?

Accepted Answer

The most common papier peint installation mistakes include skipping primer, ordering too little papier peint, ignoring the Raccord du motif, starting without a plumb line, using the wrong adhesive, cutting with dull blades, overworking seams, installing over texture, rushing corners, and failing to read the manufacturer's instructions. Most papier peint problems begin before the first strip is hung. Careful preparation, correct Matières, and accurate measuring are the keys to a professional finish.

Question 32

How do I clean papier peint after installation?

Accepted Answer

Papier peint cleaning depends on the matière. Some wallpapers are washable or scrubbable, while others should only be lightly dusted with a dry cloth. Vinyl papier peint is generally easier to clean than delicate paper, grasscloth, silk, or hand-printed papier peint. Before cleaning, always check the manufacturer's care instructions. Never use harsh chemicals, abrasive pads, or excessive water unless the papier peint is specifically rated for that type of cleaning.

Question 33

Can papier peint be removed later?

Accepted Answer

Many modern wallpapers can be removed later, especially if the wall was properly primed before installation. Non-woven wallpapers are often designed for easier removal than older traditional papers, but removal depends on the product, adhesive, wall condition, and installation method. Proper priming before installation is the best way to protect the wall and make future removal easier. Papier peint installed directly onto unprimed drywall can be much harder to remove and may damage the wall surface.

Question 34

What should I do if my papier peint edges are lifting?

Accepted Answer

If papier peint edges are lifting, the cause may be insufficient adhesive, dry seams, dust, poor wall preparation, humidity, or too much paste removed during cleanup. Small lifting areas can often be repaired with a suitable seam adhesive and gentle pressure. If many seams or edges are lifting, the issue may be related to surface preparation, humidity, or the wrong adhesive. In that case, consult a professional before attempting widespread repairs.

Question 35

How can I get the best papier peint installation result?

Accepted Answer

To get the best papier peint installation result, choose the right papier peint for the pièce, commande enough matière, prepare the walls properly, use the correct adhesive, follow the manufacturer's instructions, match the motif carefully, and take your time. A professional-looking papier peint installation depends on patience and precision. If you are using luxury papier peint, natural papier peint, large-scale murale, metallic finish, grasscloth, or designer papier peint, professional installation is usually the safest choice. The right installer can protect the matière, manage motif placement, and create a finish that looks intentional, clean, and beautifully detailed.

Question 36

Do I really need to leave a 1-inch overhang at the top and bottom?

Accepted Answer

Yes. Ceilings and baseboards are rarely perfectly level, and walls settle over time. A 1-inch overhang at both the top and bottom of each drop gives the installer pièce to trim cleanly to the actual ceiling and baseboard line — without an overhang you risk a visible gap at the cap.

Question 37

Should I Encollage du mur or Encollage du papier?

Accepted Answer

It depends on the Support of the papier peint. Non-woven papier peint are encollage du mur and dimensionally stable. Paper-backed vinyls require pasting the paper and a manufacturer-specified booking time. Grasscloth, silk, and fabric-backed papers require a clear, non-staining adhesive applied to the wall only.

Question 38

Why hang one sheet at a time instead of pasting the full wall?

Accepted Answer

Adhesive that dries before the paper is placed loses tack at the seams and corners. Pasting only the section you are about to hang keeps the bond consistent across every drop and is the single most effective way to prevent seam lift and bubbling.

Question 39

How do I deal with outlets, sconces, and light fixtures?

Accepted Answer

Power down the circuit, remove cover plates, and hang the papier peint continuously over the opening. Once the drop is set and smoothed, cut the opening out with a fresh blade. This keeps the motif continuous and the edges crisp.

Question 40

Do I need to prime the wall before installing papier peint?

Accepted Answer

Yes. Use a papier peint-specific primer — standard latex paint is not a suitable Support. Patch and sand to a Level 4 finish for textured papers and Level 5 for smooth, reflective, or silk papier peint. Dark walls require a tinted primer when installing light-colored papier peint.

Question 41

Can Empire match me with a vetted installer for my project?

Accepted Answer

Yes. Empire maintains a national network of vetted installers experienced in non-woven, vinyl, grasscloth, silk, and Panoramique murales. Submit a project request — or for commercial scope, use the Commercial Project intake — and we will recommend installers appropriate for your matière and timeline.

Question 42

I am a homeowner. Why should I buy from Empire instead of a big-box hardware store?

Accepted Answer

Big-box stores do not sell Benjamin Moore; they sell mass-market brands formulated for price, not performance. As an authorized independent retailer, Empire Papier Peint offers genuine Benjamin Moore products, expert couleur advice, and the unique ability to pair you with a vetted professional painter to ensure the job is done right.

Question 43

I am a contractor. How do I get Tarifs professionnels?

Accepted Answer

It is simple. Apply for Tarifs professionnels using our online form or stop by the trade desk. Once approved, you instantly unlock contractor discounts, volume breaks, and the option for monthly account billing.

Question 44

Can you match a couleur from a different paint marque?

Accepted Answer

Absolutely. Our advanced couleur-matching technology allows us to perfectly replicate colors from any competitor's deck using Benjamin Moore's superior bases and Gennex® colorants. You get the exact couleur your client wants with the performance only Benjamin Moore can deliver.

Question 45

Do you supply commercial and industrial coatings?

Accepted Answer

Yes. In addition to premium résidentiel paints, we supply the full line of Benjamin Moore commercial products, including Ultra Spec®, Coronado®, and Corotech® high-performance industrial coatings.

Question 46

How many rolls of papier peint do I need?

Accepted Answer

Measure each wall’s Largeur × height, total the square footage, then add 15% for Raccord du motif and trimming. Most European rolls cover ~56 sq ft. Our team can double-check your Estimer before you check out.

Question 47

Can I Commander un échantillon before committing?

Accepted Answer

Yes — most patterns offer an A4 memo sample shipped Canada-de large. échantillons ship in 2–4 business days and let you confirm couleur and texture under your own lighting before placing the full commande.

Question 48

What is your return policy on papier peint?

Accepted Answer

Unopened rolls in original packaging can be returned within 30 days for a refund less return shipping. Custom-cut and clearance lots are final sale. Always commande from the same batch to avoid dye-lot drift.

Question 49

Do you offer professional installation?

Accepted Answer

Yes. Empire’s in-house installers cover Montréal, Laval, Longueuil and the South Shore; trusted partners serve Québec City, Ottawa and the GTA. Book through the Installation Request form for a same-week site visit.

Question 50

How do I choose the right papier peint for this pièce?

Accepted Answer

Start with the function — high-traffic rooms need durable, washable surfaces; private rooms tolerate softer textures. Pull two or three sample panels, live with them for 48 hours, and judge under both daylight and evening light.

Question 51

Is the papier peint easy to clean?

Accepted Answer

Most vinyl and non-woven papier peint are spongeable with mild soap. Grasscloth, silk, and Autre natural fibers should be vacuumed gently — never wet. Each product page lists the exact Lavabilité rating.

Question 52

How long does professional installation take?

Accepted Answer

An average résidentiel pièce (10–12 panneaux) takes one full day with two installers, including prep and inspection. Murales, Panoramique scenes, and matched repeats may add a half-day.

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