Confidentialité
Confidentialité Policy.
Empire Papier Peint respecte la vie privée de ses clients, des visiteurs du site web, des partenaires du Pro, des fournisseurs et des autres personnes qui communiquent avec nous.
Date d'entrée en vigueur : 6 août 2026
Nom de l'entreprise : Empire Papier Peint - 3295974 CANADA INC.
Contact confidentialité : Pina Mancuso
Email: empirewallpaper@gmail.com
Phone: (514) 849-1297
Note éditoriale : Cette ébauche est une copie de site web pratique et devrait être révisée par le conseiller juridique ou le conseiller en protection de la vie privée d'Empire avant publication. La loi québécoise sur la protection de la vie privée dans le secteur privé exige que les entreprises publient des informations claires sur leurs pratiques de gouvernance des informations personnelles.
Notre engagement envers la confidentialité
Cette politique de confidentialité explique comment nous pouvons collecter, utiliser, divulguer, protéger et conserver les informations personnelles lorsque vous visitez notre site web, contactez notre salle d’exposition, demandez des informations sur les produits, passez une commande, vous abonnez à nos communications ou travaillez avec nous sur un projet résidentiel, Pro ou commercial.
Personal information we may collect
The personal information we collect depends on how you interact with Empire. We aim to collect only the information reasonably necessary for the purposes identified at or before collection.
| Catégorie | Examples |
|---|---|
| Contact information | Name, email address, phone number, billing address, delivery address, and business contact details. |
| Project information | Pièce measurements, installation address, design preferences, product selections, plans, photos, notes, and trade or commercial project details. |
| commande and payment information | Product orders, invoices, deposits, payment confirmations, delivery details, pickup records, and return or claim information. |
| Informations sur le site web | IP address, browser type, device information, pages visited, referral sources, cookies, analytics data, and similar technical information. |
| Communications | Emails, form submissions, phone notes, quote requests, review communications, and customer service correspondence. |
How we use personal information
Empire may use personal information to respond to inquiries, provide quotes, process orders, coordinate pickup or delivery, assist with product selection, manage trade or commercial projects, schedule consultations, provide customer service, handle returns or claims, maintain business records, improve our website, prevent fraud, and comply with legal obligations.
We may also use contact information to send updates, product information, or promotional communications where permitted by law. You may unsubscribe from promotional emails at any time, although we may still contact you about active orders, quotes, account matters, or service issues.
Consent
We collect, use, and disclose personal information with consent, unless the law allows or requires otherwise. Consent may be express or implied depending on the context. For example, when you provide your contact information to request a quote or delivery, we understand that you consent to our use of that information for that purpose.
Cookies and analytics
Our website may use cookies, analytics tools, pixels, or similar technologies to understand website performance, improve user experience, remember preferences, and measure marketing effectiveness. You can adjust your browser settings to refuse or delete cookies, although some website features may not function as intended.
Disclosure of personal information
Empire does not sell personal information. We may share information with service providers, suppliers, delivery carriers, payment processors, website hosts, technology providers, installers, consultants, professional advisors, or Autre parties when necessary to provide Services, complete orders, manage projects, protect our rights, or comply with legal obligations.
Some service providers may process or store information outside Québec or Canada. When information is transferred or accessed outside your jurisdiction, it may be subject to the laws of that jurisdiction.
Protection and retention
Empire uses reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information. No method of transmission or storage is completely secure, but we take reasonable steps to protect personal information against unauthorized access, use, disclosure, loss, or theft.
We retain personal information only as long as reasonably necessary for the purposes for which it was collected, to provide Services, to maintain business records, to resolve disputes, or to comply with legal, accounting, tax, warranty, supplier, or insurance requirements.
Access, correction, and privacy requests
Individuals may request access to their personal information, ask for corrections, withdraw consent where applicable, or ask questions about Empire's privacy practices. To make a privacy request, contact Empire using the details below. We may need to verify your identity before responding.
| Privacy contact | Information |
|---|---|
| Entreprise | Empire Papier Peint - 3295974 CANADA INC. |
| Responsable de la protection de la vie privée | Pina Mancuso |
| Courriel | empirewallpaper@gmail.com |
| Téléphone | (514) 849-1297 |
| Adresse | 3455 Avenue du Parc, Montréal, QC H2X 2H6 |
Children's privacy
Empire's website and Services are intended for adults, homeowners, trade professionals, and commercial clients. We do not knowingly collect personal information from children without appropriate consent.
Changes to this policy
Empire may update this Privacy Policy from time to time to reflect changes in our practices, website, Services, or legal obligations. The updated version will be posted on this page with a revised effective date.